One of the blessings — and curses — of this World Wide Web is that it creates a forum for open discussion, where we can communicate anything that our heart desires and feel like someone is listening to us. BGR published an open letter reportedly written by a senior executive at Research in Motion, chastising upper management for its inability to make bold business decisions as it continues to consistently lose market share. The anonymous author listed out several suggestions on how their company could improve its status and work its way back up to the top of the smartphone totem pole. As it turns out, the disgruntled employee was successful in that RIM published a response to the anonymous communication. What exactly were this employee’s suggestions, and how did the folks in Waterloo respond? We’ll break down the letters after the break.
RIM gets handed open letter from disgruntled employee, quickly responds in kind originally appeared on Engadget on Thu, 30 Jun 2011 20:30:00 EDT. Please see our terms for use of feeds.