After a tumultuous third quarter the numbers are finally in for Netflix, and as expected its price hike and Qwikster madness have cost it a few customers in the US. Currently the company is reporting a total of 23.79 million customers in the US, down from 24.59 million last quarter — fewer than even it projected a few weeks ago. According to the report, it lost more “long term” customers than expected, which it attributes, again, to its poor explanation of the reasoning behind the change. To address those decisions and its inability to reach a new deal with Starz it has a few more numbers to show, as apparently only 7 percent of new customers are opting for the $15.98 hybrid package, while Starz Play content currently accounts for about six percent of streaming hours. Other competitors get it too — Amazon Prime Instant Video’s content library is referred to as “duplicative” and just a “small fraction” of what Netflix offers, as it counts on newly-signed exclusive deals to widen the gap.
We’ll dig through the report more and tune in to their earnings call in a bit, hit the source link to check out the PDF for yourself.
Netflix US subscriber count drops by 800k in Q3, 21.45 million still streaming originally appeared on Engadget on Mon, 24 Oct 2011 16:17:00 EDT. Please see our terms for use of feeds.